Shipping policy
Shipping policy
Last updated: October 2026.
When
Rings are made to order. We are planning delivery by Christmas 2026. You will get an email with tracking when your order ships. If the date changes, we will tell you before it passes.
Where
We ship worldwide. Available destinations are shown at checkout.
Cost and taxes
Shipping is free on every order. Taxes, where they apply, are calculated at checkout.
Sizing
We need your ring size before we make your ring. After you order, we email you a link to a short size page with a how-to-measure guide. Please complete it soon so your order stays on schedule.
Address mistakes
Please check your address. If a parcel comes back to us because of a wrong address, we will contact you to send it again, and may ask you to cover the cost of resending.
Questions
Email support@secondly.com.